Wesly's ServiceNow Quick Reference

This website will serve as a reference for ServiceNow tips/tricks I have learned over the years.
Note that some of these references are quoted from SN forums (in an effort to personally preserve them).



URL References

How to display 'group by X' records in descending order

The first parameter will sort in Ascending order whilst the latter in Descending order. APPEND THIS TO END OF URL.

&sysparm_group_sort=COUNT
&sysparm_group_sort=COUNTDESC

If the above doesn't work, try one of these 2 parameters

%26sysparm_group_sort%3DCOUNTDESC
%26sysparm_group_sort%3DCOUNT

(Polaris) How to route to platform homepage instead of portal

If Polaris Experience, append
/now/nav/ui
to the end of your base url.
base url: www.instance-name.service-now.com or www.instance-name.servicenowservices.com

Code References

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Other References

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